Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Digital Nation NZ, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. The house always has an edge, and the outcome of every game is determined by chance. Only gamble what you can afford to lose.
Age Verification
You must be 18 years of age or older to gamble online in New Zealand. If you are under the legal gambling age, please do not use gambling services. We take age verification seriously and comply with all NZ gambling regulations.
Warning Signs of Problem Gambling
Recognise these warning signs in yourself or others:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essentials (rent, bills, groceries)
- Hiding gambling activity or lying about time and money spent
- Feeling anxious, irritable, or restless when not gambling
- Inability to stick to gambling limits or stop when intended
- Neglecting work, study, family, or social obligations
- Borrowing money or using credit to fund gambling
- Experiencing relationship problems due to gambling
- Using gambling to escape stress, anxiety, or depression
- Failed attempts to reduce or control gambling
If you recognise any of these signs, support is available.
Self-Help Tools & Safer Gaming Features
Take control of your gaming with these practical tools:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Restrict the amount of money you can lose in a session or day
- Time Limits: Set automatic session time-outs to encourage breaks
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Take a Break: Use cooling-off periods to step away from gambling
Use these tools proactively to maintain control over your gaming habits.
Support Organisations & Resources
Help is available 24/7. Reach out to these trusted organisations:
New Zealand
- Problem Gambling Foundation (PGF) — Free counselling and support services for problem gamblers and their whānau
www.problemgambling.nz - Gambling Helpline NZ — Free, confidential telephone support
Call: 0800 654 655 (available 24/7)
International Resources
- GamCare (UK) — Support and information for problem gamblers
www.gamcare.org.uk - GamStop (UK) — National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia) — Counselling and support services
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) — Resources and support
www.responsiblegambling.org - National Council on Problem Gambling (USA) — Information and helpline
www.ncpgambling.org
All support services are confidential and free of charge.
If You Need Help
If you or someone you know is struggling with problem gambling, please reach out today. There is no shame in seeking support—it is a sign of strength. Our partners and support organisations are here to help you regain control.
Contact the Problem Gambling Foundation on 0800 654 655 or visit www.problemgambling.nz
Remember: Recovery is possible, and support is available.